AODA Compliance and Accessibility Consulting in Ontario

Ontario businesses and non-profits with 20 or more employees must file their next accessibility compliance report by December 31, 2026. We help you understand what applies to you.

Manual keyboard and screen-reader review. No score dump, no payment required.

What is Inclusive Design?

In a world of stairs, let’s build ramps.

Stairs are cheaper but have limits. They work for the majority of people, but not all. Ramps take a bit more planning and budget than stairs but can be used by everyone.

Picking ramps when stairs will do is an inclusive design choice. People who use stairs don’t even notice a ramp. People who use ramps will absolutely notice it’s not stairs.

  • Accessible design is good design.

  • Good design is rarely noticed.

The true R.O.I. from accessibility is to not only make your website more accessible but to also market to people with disabilities using accessibility as a market differentiator.

Inclusive design methods (designing with rather than for excluded users) can create elegant solutions that work well and benefit all.

What the 2026 AODA reporting deadline means for your website

  • 20–49 employees: You file a compliance report every three years, on customer service requirements.
  • 50+ employees: You report on all the standards that apply to you, including WCAG 2.0 Level AA for your public website and web content.
  • Public sector: You report every two years. If you missed the December 31, 2025 deadline, you still need to file.

 

The report is a declaration, signed by a senior officer, that the work is done. Filing it is not the work. If you’re not sure your website would hold up, start there.

Accessibility services, scoped to your next decision

Start with the outcome you need. We scope the smallest useful engagement before any technical work begins.

Accessibility audits (WCAG 2.1 / 2.2)

Manual keyboard and screen-reader testing of the pages and journeys that matter: checkout, forms, booking, login. Tools support it, but people do the testing. Each finding explains the barrier, who it affects, how to reproduce it, and what to fix.

AODA readiness

We separate your reporting duty from your website work. You get a practical, evidence-backed plan you can act on before the deadline.

VPAT / Accessibility Conformance Reports (ACR)

A procurement team or enterprise buyer may be asking for an ACR. We define the product, the right edition and the evidence needed to document it honestly.

How

an

Accessibility

engagement works

  1. Scope: Agree on the product, journeys, standards, deliverables and limits.
  2. Evaluate: Manual testing documents the barriers you actually have and their impact.
  3. Resolve: Your developers and Virtually(Creative) implement the agreed fixes together.
  4. Verify: We retest the changes and update the evidence.

 

Every stage is optional and scoped separately.

Common AODA Questions

AODA and web accessibility questions, answered plainly

People with disabilities, plus their families and supporters, are a large market. They notice who builds ramps. Accessible sites tend to have clearer structure, better forms and fewer drop-offs, which helps every visitor. Treating accessibility as a differentiator, not a checkbox, is where the real return is.

If you’re a business or non-profit with 50 or more employees in Ontario, yes. 

Your public website and web content created or significantly refreshed since 2012 must meet WCAG 2.0 Level AA. The exceptions are live captions and pre-recorded audio descriptions. Public sector organizations have website requirements too. 

Smaller organizations still have other AODA duties, like training and accessible customer service.

December 31, 2026, for businesses and non-profits with 20 or more employees. After that, the next one is due December 31, 2029. Designated public sector organizations report every two years. Their last deadline was December 31, 2025.

AODA currently references WCAG 2.0 Level AA. WCAG 2.1 (2018) and 2.2 (2023) add criteria for mobile, low vision and cognitive accessibility. Ontario is expected to move toward WCAG 2.2, so many teams test against 2.2 now and avoid doing the work twice.

Not yet. As of September 2026 it’s still a working draft. WCAG 2.x is the standard to build and test against today.

No. Automated checks catch only some issues. Barriers like a broken focus order or a confusing screen-reader experience need a person to test the site. That’s why our reviews are manual, supported by tools.

Often, yes. Web content, PDFs and campaign pages can all fall under accessibility laws depending on where your customers are. Ask us about document remediation in your first conversation.

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