A comprehensive strategy for leveraging artificial intelligence to drive business growth.
By agreeing to this Statement of Work (SOW), both parties consent to the terms and conditions outlined herein and in the accompanying “Contract” specific to your project, pertaining to the Services to be performed under this SOW.
Last Updated: Feb 25, 2025
This SOW commences on the subscription, payment, or acceptance date specified in your invoice or scope request and continues until all services are performed and deliverables provided by Virtually(Creative), unless terminated earlier per the Contract. Expiration or termination of the Contract does not terminate this SOW; all applicable terms and conditions of the Contract remain in effect until this SOW concludes.
Virtually(Creative) provides AI Consulting Services to help businesses strategically integrate artificial intelligence into their workflows for automation, personalization, and data-driven decision-making.
This service includes three key deliverables, each designed to maximize the ROI of AI integration:
1.AI Business Audit – A 1-hour consultation providing a tailored breakdown of AI opportunities and competitor benchmarking.
2.Custom AI Solutions – Implementation of AI-driven automation, workflows, and integrations based on four core pillars:
•Task-Specific AI (Automates repetitive, knowledge-based tasks)
•Workflow Automation (Streamlines multi-step processes across tools)
•Platform Agents (Extends AI capabilities into existing software)
•Interface Agents (Creates conversational AI interfaces)
3.Prompt Masterclass – A 3-hour interactive coaching session focused on mastering prompt engineering for AI-driven business applications.
Each service offering is detailed in the Scope of Services section below.
AI Business Audit ($999 – 1 Hour Consultation)
Get clarity on the best AI tools and strategies for your business.
✅ AI Readiness Assessment
• Evaluate the client’s current business processes, tech stack, and pain points.
• Identify areas where AI can drive the most efficiency and ROI.
✅ Competitor Benchmarking
•Analyze how competitors are leveraging AI and where gaps exist.
• Provide insights on how AI can create a competitive advantage.
✅ Actionable AI Roadmap
•Deliver a customized action plan outlining recommended AI models and automation strategies.
• Prioritize AI initiatives based on impact, feasibility, and business objectives.
Custom AI Solutions (Starting at $2,500 per Implementation)
Design, develop, and integrate AI-driven solutions tailored to your business.
✅ Task-Specific AI (Automating Repetitive Tasks)
•Implement AI-powered automation for tasks like data entry, content generation, and reporting.
•Use domain-specific AI models to improve accuracy and efficiency.
✅ Workflow Automation (AI-Powered Process Optimization)
•Build multi-step AI-driven workflows that replace manual processes.
•Automate lead nurturing, customer support, or operations with AI-integrated systems.
✅ Platform Agents (Embedding AI in Existing Tools)
• Extend AI capabilities into your CRM, ERP, or internal software.
•Develop custom AI assistants that integrate seamlessly with business platforms.
✅ Interface Agents (Conversational AI & Chatbots)
•Create AI-powered chatbots for enhanced customer engagement.
• Develop voice assistants and natural language interfaces for frictionless user interactions.
✅ Deployment & Optimization
•Test AI solutions in real-world environments to ensure reliability.
• Provide ongoing support and performance tracking.
AI Prompt Masterclass ($385 – 3 Hour 1:1 Coaching)
Master AI-powered business automation through advanced prompt engineering.
✅ AI Prompt Fundamentals
•Learn the six core elements of writing high-performance AI prompts (Task, Context, Exemplars, Persona, Format, Tone).
✅ Advanced AI Control
• Structure prompts for maximum efficiency and accuracy.
•Reduce hallucination risks and improve AI-driven content generation.
✅ Real-World Applications for Business
• Implement AI-powered marketing automation, content creation, and data analysis.
•Develop custom ChatGPT strategies for networking, lead generation, and automation.
✅ Live Prompt Optimization & Hands-On Coaching
•Get real-time feedback and improvement recommendations on AI-generated content.
• Optimize existing business workflows with AI-assisted tools.
✅ AI Playground Access ($5/month in AI testing tokens included)
•Hands-on practice with a custom AI sandbox to test and refine prompts.
Continuous AI optimization, monitoring, and strategic innovation.
For businesses looking to maximize the long-term benefits of AI, Virtually(Creative) offers an AI Retainer Plan that provides ongoing AI solution management, optimization, and strategic guidance.
This plan ensures your AI implementations remain competitive, efficient, and aligned with evolving business needs and AI advancements.
Starter AI Retainer ($750/month)
For businesses that need basic AI monitoring and periodic optimization.
✅ Quarterly AI Performance Review
• Analyze AI workflows and optimize for better accuracy and efficiency.
✅ AI Updates & Adjustments
• Minor refinements to existing AI automations and integrations.
•Update prompt engineering for better accuracy in AI-generated content.
✅ On-Demand AI Advisory (2 Hours/Month)
• Expert guidance on new AI features, trends, and best practices.
• Available for troubleshooting minor AI-related issues.
Growth AI Retainer ($1,500/month)
For businesses actively scaling AI solutions and automation.
Includes everything in the Starter AI Retainer, plus:
✅ Monthly AI Performance Review
• More frequent insight reports and workflow fine-tuning.
•Proactive monitoring to ensure AI adapts to new data trends.
✅ Expanded AI Solution Enhancements
• Workflow optimization and automation refinements.
• Adjust AI models for improved accuracy, engagement, and conversion rates.
✅ On-Demand AI Development Support (5 Hours/Month)
•Modify or add new AI-driven features to existing solutions.
• Support for integrating AI into additional business functions.
Enterprise AI Retainer ($3,500+/month, Custom Pricing)
For organizations requiring full-scale AI strategy, oversight, and innovation.
Includes everything in the Growth AI Retainer, plus:
✅ Real-Time AI Monitoring & Adaptive Optimization
•Live tracking of AI system performance with instant refinement for errors or inefficiencies.
•Custom dashboards for AI-driven analytics, trends, and user engagement insights.
✅ Custom AI Model Training & Expansion
•Train AI models on proprietary business data for more accurate and specialized automation.
✅ Dedicated AI Consultant & Quarterly Executive AI Strategy Review
•1:1 strategy sessions to align AI development with business goals.
•AI-driven competitive analysis to ensure your business stays ahead in Ontario’s market.
✅ Enterprise AI Compliance & Risk Mitigation
• Ensure AI usage aligns with ethical guidelines and regulatory requirements.
•Regular bias and accuracy testing to prevent incorrect AI-based decision-making.
Why Choose an AI Retainer Plan?
✅ Stay Competitive in Ontario’s AI Landscape
•AI is constantly evolving—our retainer plan ensures your business adapts in real time.
✅ Long-Term Cost Savings
• Regular AI optimizations reduce wasted resources, inefficiencies, and costly AI mistakes.
✅ Leverage AI for Continuous Growth
•Expand AI capabilities over time without the need for costly redevelopment.
✅ AI Strategy Tailored to Your Business
• Get ongoing, expert AI consultation that keeps your automation aligned with business objectives.
Retainer Plan Terms & Conditions
•Minimum 3-month commitment required for retainer services.
•Monthly hours do not roll over—unused consultation time resets at the end of each billing cycle.
•Additional development hours available at discounted retainer client rates ($185/hr).
1) Kick-Off & Strategy Development
•1-hour discovery call to define business goals, challenges, and AI implementation opportunities.
• Outline data requirements and technology stack compatibility.
2) AI Audit & Custom AI Roadmap (For AI Business Audit Clients)
•Conduct deep-dive analysis of existing processes and tech infrastructure.
• Deliver a customized AI strategy report.
3) AI Solution Development & Deployment (For Custom AI Solutions Clients)
•Develop AI-powered automations, integrations, and business-specific applications.
•Test and refine AI workflows before full-scale deployment.
4) AI Training & Enablement (For Prompt Masterclass Clients)
•Conduct hands-on coaching sessions for AI optimization and prompt engineering.
•Provide a custom strategy document for long-term AI implementation.
5) Performance Tracking & Optimization
•Deliver ongoing AI performance reports for tracking impact and adjustments.
• Offer optional AI solution upgrades and enhancements.
Kick-off Requirements:
To initiate the project, the following are required:
• Approved decision-maker(s).
• Signed Contract.
• First payment processed.
• Scheduled kick-off call.
Timeline Adjustments:
Delays caused by revisions or missed deadlines will necessitate a revised timeline based on Virtually(Creative)’s availability. Additional charges may apply.
Approval Period:
Clients have 5 business days to review and approve deliverables. Lack of response within this period constitutes approval (“deemed approval”).
• All services are provided remotely.
• Clients must provide access to necessary platforms for AI implementation.
•Timely feedback and approvals are essential to maintain the project schedule.
To ensure a smooth workflow and timely delivery, clients are responsible for:
✅ Providing access to AI-related business data for solution development.
✅ Assigning internal stakeholders for AI strategy planning.
✅ Implementing AI recommendations within internal processes.
Dormancy & Restart Fees:
If a project is inactive for 21 business days due to lack of client response, it will be considered dormant and may be subject to restart fees equal to the project’s list price.
Virtually(Creative) is committed to creating inclusive digital experiences by adhering to WCAG 2.1 AA accessibility best practices wherever possible. Our approach ensures that accessibility is prioritized throughout the design and development process.
We utilize automated tools to assess compliance and address accessibility during implementation. However, Customer input may be required for full remediation, particularly for content or features that require specific business processes.
It is important to note that while Virtually(Creative) strives to make websites as accessible as possible, achieving 100% accessibility compliance may not always be feasible due to limitations in WordPress or other technologies. For certain mandatory business processes, a fully code-level accessible solution may not be possible. Accessibility is an ongoing process, and we aim to provide solutions that maximize inclusivity without compromising essential functionality.
Virtually(Creative) is a boutique digital agency crafting elevated digital experiences at the intersection of art, technology, and business performance.
Our mission is the same: to create with purpose, precision, and a deep respect for the people behind every brand.
We don’t do cookie-cutter. We craft digital experiences that feel as good as they look—and perform even better.
